Effective: 9 August 2026
We collect information needed to operate the service, including account details, authentication identifiers, project searches, uploaded documents, report history, support correspondence and transaction references. Payment card or banking credentials are processed by the payment provider and are not stored by ReraDekho.
We use this information to authenticate users, provide and improve reports, prevent abuse, process payments, respond to support requests, maintain security and comply with law.
Service providers may process limited data on our behalf, including Google Firebase and Google Cloud for hosting and authentication, Razorpay for payments, and AI service providers for report analysis. We do not sell personal information.
We retain information only for as long as reasonably needed for service delivery, security, accounting and legal obligations. Users may request access, correction or deletion of eligible personal information by contacting us. Some records may be retained where required by law or legitimate fraud-prevention needs.
Questions about this policy?
Contact ReraDekho and include your registered email and any relevant project or transaction reference.